Human Factors Training

Human factors are issues affecting how people do their jobs. They are the social and personal skills, such as communication and decision making which complement our technical skills.

The study of human factors involves applying scientific knowledge about the human body and mind to help understand human capabilities and limitations. Human factors knowledge can be used to reduce the likelihood of errors and build more error tolerant and more resilient systems.

Human behaviour and actions may lead to almost innumerable actions and thoughts, each which can strongly affect the operations of an organisation. Both internal operations and client processes will have an impact and can be critically affected by human error. It has been estimated that up to 80% of critical incidents and accidents can be attributed to human error. Some roles within an organisation can even be enhanced through focusing on human factors.

With effective training, you can ensure risk is minimised. Southpac International has teamed up with various human factors experts to develop a training program that brings human factors into a whole new light. The training program includes topics such as error models, discipline, knowledge, distraction, stress/fatigue, resources and training. Participants will learn important definitions and processes such as error and violation, decision making and conflict resolution and how the culture of the organisation can affect outcomes.

Our comprehensive human factors training program has been developed to address the unique and specific needs of a wide range of industries from small businesses to large manufacturing organisations. All of the human factors training options Southpac offers are developed to address the operational and safety and human factor issues faced by each client.