admin, Author at Southpac International

A Short Introduction to Human and Organizational Performance (HOP) and Learning Teams

admin2021-05-19T10:53:20+10:00

A Short Introduction to Human and Organizational Performance (HOP) and Learning Teams By Andrea Baker, The HOP Mentor Article includes: What is HOP? | We cannot manage what we don’t understand | Understanding the truth behind questions like these is crucial to good leadership | Operational Learning and Learning Teams A Convenient Story “Well, that’s a convenient story,” the company CEO blared at me through his watery, spectacled eyes. This man was tired. Not “I didn’t sleep enough last night” tired; he was “I haven’t slept well in 20 years” tired. Those eyes had seen too many [...]

Moving towards the HOP approach

admin2021-02-08T10:50:29+10:00Tags: H.O.P, hop, human and organisational performance, learning teams|

Moving towards the HOP approach How well do most organisations in Australia generally fare when it comes to optimal human and organisational performance? Understanding how Australian, or indeed international corporations fare with regards to Human and Organisational Performance (HOP), requires us to reflect upon both what we measure, and what optimal performance looks like. The term Human and Organizational Performance describes the interactions and inter-dependencies of humans and organizations in the execution of work. Used within a professional practice context, it has come to be paradigmatic of a broad range of relativist and phenomenological thinking within [...]

SAFETY II | HOP and the Guiding Principles

admin2021-02-08T10:50:44+10:00Tags: andrea baker, H.O.P, hop, human and organisational performance, learning teams, press release, safetyII, Southpac International|

SAFETY II | HOP and the Guiding Principles We were very impressed when the team at Queensland Urban Utilities shared their infographic on how they work on implementing HOP. The poster introduces the concepts to their teams and other stakeholders. So far, they have been using it or investigation and conducting a large scale SME groups. Future group work includes assurance and beyond! With thanks to Queensland Energy and especially Daniel Kopacz, the Principal Investigation and Assurance Specialist for sharing this amazing document for us all to use and benefit from. Do you have a way [...]

A Convenient Story by Andrea Baker

admin2021-05-19T14:00:38+10:00Tags: H.O.P, hop, human and organisational performance, learning teams, press release, safetyII, Southpac International|

A Convenient Story by Andrea Baker “Well, that’s a convenient story,” the company CEO bleared at me through his watery spectacled eyes. This man was tired. Not “I didn’t sleep enough last night” tired; he was “I haven’t slept well in 20 years” tired. Those eyes had seen too many cross faces in the board room, too many hours of a flickering computer screen, too many blurry digital displays reading 3AM, and now they were pointedly fixed on me. “You’re trying to prove to us that this human and…human and ope…what is it called?” he [...]

Safety II – a facinating development in safety management and solution focus. An article by Mark McKergow

admin2021-02-08T10:51:23+10:00Tags: H.O.P, hop, human and organisational performance, learning teams, press release, safetyII, Southpac International|

Safety II – Mark McKergowI was recently contacted by Andy Shone of Southpac, who provide training to the airline and other safety-critical industries from their base on Australia’s Gold Coast. Andy was initially interested to discuss our work on host leadership, but in a context I hadn’t previously known – ‘Safety II’. Some of you will know that my pre-consulting background was in the nuclear power business here in the UK, and even after moving on from there I devised and ran safety leadership courses for senior managers in the industry in the 1990s and early 2000s. What’s [...]

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