How can the H O P principles and focus on learning be incorporated into traditional methods?

2021-02-04T07:52:41+10:00

How can the H.O.P. principles and focus on learning be incorporated into traditional methods? SHOW NOTES.The tools themselves that people come up with has very little magic in them. I can give you examples but there is very little magic in them. The process in which people come up with those tools is really important. When people fundamentally understand the concept, it’s within an organization that you start to realize that some of things we have historically done doesn’t match up with the new beliefs. When there is a group of people who feel that [...]

How do you see performance metrics working with H.O.P?

2021-02-04T07:32:54+10:00

How do you see performance metrics working with H.O.P? SHOW NOTES. Metrics are in some case helpful but often cases they drive behavior and drive behavior in ways we did not anticipate, and we were not looking for. It’s really important that we take a good look at what that metric actually means. If you set a goal for people to do, let’s say learning teams and say, ‘you will do 30 learning teams in a year’. You will get 30 learning teams in a year – maybe 31. And the only thing [...]

What are some of the assumptions around H.O.P.?

2021-01-14T11:01:34+10:00

What are some of the assumptions around H.O.P.? SHOW NOTES.Lots of assumptions come up. I would say many assumptions are magnified after an event goes wrong. When an organization is responding to what we would consider a failure or accident or event, some of the earlier assumptions that are made are ‘perhaps someone should have known better?’. We know though, that by definition that if somebody knew something negative was about to happen, they would stop what they were doing. That’s what is called counter-factual – information isn’t very helpful. That assumptions gets in the [...]

What tips do you have for those embarking on the H.O.P. journey?

2021-03-18T08:18:37+10:00

What tips do you have for those embarking on the H.O.P. journey? SHOW NOTES. Definitely, suggest start picking someplace within your organizational structure and your current existing rhythm to start. So, you don’t have to come up with a brand-new process, or meeting. So, anything you have that’s current that you can insert a few of the principles in is very helpful so it doesn’t feel like a gigantic effort. So even if you’re doing something like a routine audit, going in an inserting a few different types of questions in that audit [...]

Tips to try and understand problems before fixing them with Andrea Baker

2022-04-12T16:21:07+10:00

Tips to try and understand problems before fixing them SHOW NOTES. So I think having someone with you the first few times you do it. Anytime we are trying to do something new, where we are moving through performance modes. Whether it’s not it’s an actual task or different ways of asking questions if you haven’t seen it modelled before it can be difficult. So, having someone who is naturally ask questions or has experience for on the job coaching. It’s actually really easy in a classroom to say I fully understand what’s happening [...]

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