5 Principles of HOP? SHOW NOTES There are five principles we really talk about when we engage in HOP. The first being that Error is normal. We are not saying that error is desirable but sometimes it is good. We have made all types of inventions and innovations through trail & error, but it’s an acceptance that people are human and being human, we make mistakes. We forget things, sometimes we can be inattentive, we are human. Rather than trying to stop on the error or creating war on error, trying the achieve [...]

Do you need to throw out everything else to engage HOP? People have almost been doing 'mis-selling'. You don’t have to throw out all of this stuff. We want to try and change the way people are thinking about safety or normal work which is what we are really trying to get to the crux of and how people think normal work. But they don’t have to dispose of all of the tools and the methods they have always used. Some of the tools and methods have become outdated or they are not [...]