3-Day HOP & Learning Teams Course


Public or In-House

Face-to-Face or LIVE & Virtual

3 Day Course
Suitable for

Quality, Operations, Business & Safety Managers

Get the knowledge, terminology, and tools to begin HOP in your organisation.

Course Dates

Cost (AUD)
20 - 22 June 2023
3 Day HOP & Learning Teams Course Perth
11 - 13 July 2023
3 Days HOP & Learning Teams Course BNE
25 - 27 July 2023
3 Days HOP & Learning Teams Course LIVE
The 3-Day HOP & Learning Teams course is the ultimate guide to learning the foundations of Human and Organisational Performance (HOP) and understanding how to apply the philosophy at an organisational level.

Over 3 highly engaging and insightful days, you will develop a working knowledge of the Human and Organisational Performance principles, terminology and methods. The course builds on the foundational aspects Human and Organisational Performance and critical perspectives of safety in day 1 HOP Fundamentals. The following two days are focused on Operational Learning and the Learning Teams method, as well as considering ways of incorporating the HOP approach in your organisation.

Managers from operations, safety, business improvement and quality will find this program both highly engaging and incredibly beneficial personally and for their organisation.

  • 3 days of engaging, energised group discussions and activities, exercises and case studies
  • All course material
  • Takeaway resources to assist you in putting the fundamental concepts to work
  • Refreshments and lunch included each day (during face-to-face courses only)
  • Post-course networking opportunities

Key topics such as blame, error, normal variability, complex coupling of conditions, performance modes, biases and system thinking are covered in enough depth that the participants will be able to put into practice what they learn.

In this course you will be challenged to:

  • Shift beyond a mindset of compliance only, oversimplification of events, root cause, and a linear path to failure
  • Recognise and account for the human condition in work
  • Understand how everyday work happens (and how it usually goes well)
  • Think holistically with a systems approach to failure and success
  • Consider our reaction to failure and the ways we respond
  • Evolve from a reactionary mode to learning and improving proactively
  • Ask questions that foster deeper understanding
  • Critically reflect on current operations and safety paradigms
  • Think strategically about the application of HOP in your organisation

Participants will be able to apply the ideas discussed to their own organisation to improve system stability, reliability and resilience. They will see the importance of building better systems, increasing capacity and improving learning around events and normal work.

Every group has a different yet vital role to play to support the successful adoption of the HOP approach. All require a solid grasp of the philosophy, but the actions required will vary based on position in the organisation. HOPLAB has developed a suite of HOP and Learning Teams courses focused around the unique needs and challenges of each key group.

Talk to us about the courses that are available in-house by arrangement or as part of a wider HOP engagement.

HOPLAB has been supporting organisations to adopt HOP and Operational Learning since 2018.

Our HOP Fundamentals and HOP & Learning Teams courses were the first in Australia and New Zealand, and have now grown to attract a global audience of safety professionals interested in learning the foundations of HOP.

We work with each organisation to understand how work happens and guide decision makers to reflect, learn and grow – harnessing the potential that already exists within its people. Because of that, we can offer a unique perspective and a more organic approach that drives more sustainable results.

Contact us now to reserve your seat or discuss your study options.

Phone: +61 7 5533 9988
Email: [email protected] 

Course Details:

Duration: 3 Days

Delivery: Face-to-Face or Virtual*
*NOTE: Virtual courses are run in AEST (Australian Eastern Standard Time) 

Course Investment:
$1,995.00 AUD (incl. GST) per person

Course Summary:
The 3 Day HOP & Learning Teams course is the ultimate guide to learning the foundations of Human and Organisational Performance and understanding how to apply the philosophy at an organisational level.

Looking for the 1-Day HOP Fundamentals Course

What participants say about this course:

One of the best courses I’ve attended to date. All content was so beneficial. Vanessa and Andy are amazing presenters – so easy to listen to and knowledgeable. 5/5 – although I would give this a 10 if I could! So engaging.


An excellent course and seriously got so much out it. Understanding the HOP Principals was a game changer into how we have approached learning from operations. Highly recommend if you have the chance to attend.


Leadership lessons were fantastic. This could easily be badged as a senior leadership course. In addition to helping me improve my safety contribution as an executive, it has helped me as a leader.


This course was possibly the most engaging, informative and practical course that I have attended for a very long time. We will work to apply the learnings in our workplace.

Wellington, New Zealand

Leaving with far more knowledge and ideas of how to begin HOP. Passionate, knowledgeable and inclusive facilitators. The second two days were most beneficial around Learning Teams and implementation.


Masterclass of facilitation.


Great delivery, kept it interesting and challenged thinking. Most benificial for challenging the way we think about blame.

Toowoomba, Qld

I had no idea what to expect, so this has been very insightful. This isn’t a program to implement – it’s a philosophy to be able to integrate into existing practices. Andy and Vanessa are great facilitators.


Really recommend this training from Andy and his team. I would have to say it was the best leadership safety training I have been involved in. Then putting it in action and seeing the results was awesome. Anyone with a slight interest should reach out and discuss with Andy!


I have researched HOP and learning teams over the past few years but it was great to have it all delivered in a course by someone that walks the walk.


Southpac International Courses