3-Day HOP & Learning Teams Course

3-Day HOP & Learning Teams Course


Public or In-House


Face-to-Face or LIVE & Virtual


3 Day Course

Suitable for

Quality, Operations, Business & Safety Managers

Get the knowledge, terminology, and tools to begin HOP in your organisation.

Course Details

Duration: 3 Days

Delivery: Face-to-Face or Virtual*

NOTE: Virtual courses are run in AEST (Australian Eastern Standard Time)

Course Investment:

$1,995.00 AUD (incl. GST) per person

Course Summary:

The 3 Day HOP & Learning Teams course is the ultimate guide to learning the foundations of Human and Organisational Performance and understanding how to apply the philosophy at an organisational level.

Looking for the 1-Day HOP Fundamentals Course

Upcoming Dates

Cost (AUD)
20 - 22 February 2024
3 Day HOP & Learning Teams Course LIVE
12 - 14 March 2024
3 Day HOP & Learning Teams Course Perth
9 - 11 April 2024
3 Day HOP & Learning Teams Course Brisbane

The 3-Day HOP & Learning Teams Course is the ultimate guide to learning the foundations of Human and Organisational Performance (HOP) and understanding how to apply the philosophy at an organisational level.

Over three highly engaging and insightful days, you will develop a working knowledge of the Human and Organisational Performance principles, terminology and methods. The course builds on the foundational aspects of Human and Organisational Performance and critical safety perspectives in day 1 HOP Fundamentals. Concepts including mistakes and errors, blame vs accountability, performance variability, complex coupling of conditions and the importance of response are introduced and applied to everyday work situations. The following two days are focused on Operational Learning and the Learning Teams method and considering ways of incorporating the HOP approach in your organisation.

Managers from operations, safety, business improvement and quality will find this program both highly engaging and incredibly beneficial personally and for their organisation.

HOP Fundamentals

  • Course Introduction
  • People Make Mistakes
  • Blame Fixes Nothing
  • Context Drives Behaviour
  • Learning is Vital
  • Response Matters
  • Benefits of HOP

Learning Teams

  • Operational Learning Overview
  • Deeper Stories & Perspectives
  • Learning Teams – A 10 Step Process
  • Learning Teams Simulation
  • Prepare your first Learning Team

HOP Integration

  • Setting Out & Integration Overview
  • Garnering Interest & Commitment
  • Building HOP Foundations
  • Beginning Operational Learning
  • Alignment & Integration

Participants will be able to apply the ideas discussed to their own organisation to improve system performance and resilience. You will come away with the knowledge and tools to begin increasing capacity and improving learning around events and normal work.

To ensure you get the most out of this learning experience we provide you with:

  • Learning through engaging, energised group discussions and activities, exercises and case studies
  • Exploring underlying value and belief systems that underpin how organisations manage safety
  • Robust discussion around the paradigms of safety and value-adding activities
  • Debunking myths and exploring truths in human behaviour and work systems
  • Powerful reflection and self-discovery in how we lead safety and operations
  • Takeaway resources and free HOP material to assist you in putting the concepts in action
  • Networking opportunities throughout the course and beyond
Every group has a different yet vital role to play to support the successful adoption of the HOP approach. All require a solid grasp of the philosophy, but the actions required will vary based on position in the organisation. HOPLAB has developed a suite of HOP and Learning Teams courses focused around the unique needs and challenges of each key group.

Talk to us about the courses that are available in-house by arrangement or as part of a wider HOP engagement.

HOPLAB has been supporting organisations to adopt HOP and Operational Learning since 2018.

Our HOP Fundamentals and HOP & Learning Teams courses were the first in Australia and New Zealand, and have now grown to attract a global audience of safety professionals interested in learning the foundations of HOP.

We work with each organisation to understand how work happens and guide decision makers to reflect, learn and grow – harnessing the potential that already exists within its people. Because of that, we can offer a unique perspective and a more organic approach that drives more sustainable results.

Contact us now to reserve your seat or discuss your study options.

Phone: +61 7 5533 9988

Email: [email protected]

One of the best courses I’ve attended to date. All content was so beneficial. Vanessa and Andy are amazing presenters – so easy to listen to and knowledgeable. 5/5 – although I would give this a 10 if I could! So engaging.

Perth, 3-Day HOP & Learning Teams Course
It was an excellent learning opportunity. The HOP & Learning Teams concept represents a full mindset shift toward a better safety culture. It was an interactive session – thank you Becky for three days of fully, actively engaged sessions.
Sri Lanka, In-House 3-Day HOP & Learning Teams Course

An excellent course and seriously got so much out it. Understanding the HOP Principals was a game changer into how we have approached learning from operations. Highly recommend if you have the chance to attend.

Brisbane, 3-Day HOP & Learning Teams Course

Leadership lessons were fantastic. This could easily be badged as a senior leadership course. In addition to helping me improve my safety contribution as an executive, it has helped me as a leader.

Virtual, 3-Day HOP & Learning Teams Course

This course was possibly the most engaging, informative and practical course that I have attended for a very long time. We will work to apply the learnings in our workplace.

Wellington, New Zealand, In-House 3-Day HOP & Learning Teams Course

Leaving with far more knowledge and ideas of how to begin HOP. Passionate, knowledgeable and inclusive facilitators. The second two days were most beneficial around Learning Teams and implementation.

Perth, 3-Day HOP & Learning Teams Course

Masterclass of facilitation.

Virtual, 3-Day HOP & Learning Teams Course

Great delivery, kept it interesting and challenged thinking. Most benificial for challenging the way we think about blame.

Toowoomba, Qld, In-House 3-Day HOP & Learning Teams Course

I had no idea what to expect, so this has been very insightful. This isn’t a program to implement – it’s a philosophy to be able to integrate into existing practices. Andy and Vanessa are great facilitators.

Perth, 3-Day HOP & Learning Teams Course

Really recommend this training from Andy and his team. I would have to say it was the best leadership safety training I have been involved in. Then putting it in action and seeing the results was awesome. Anyone with a slight interest should reach out and discuss with Andy!

Brisbane, In-House 3-Day HOP & Learning Teams Course

I have researched HOP and learning teams over the past few years but it was great to have it all delivered in a course by someone that walks the walk.

Virtual, 3-Day HOP & Learning Teams Course

A great 3 days with HOPLAB talking HOP and Learning Teams. Great to meet new contacts as well. Thanks to Andy Shone for the insights and coaching. Looking forward to putting it into practice.

Perth, 3-Day HOP & Learning Teams Course

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