A vital and key part of any system is an effective program of investigation. When properly investigated and analysed an incident or occurrence can have the potential to facilitate proactive improvements to the quality, safety and or efficiency of a process and the organisation more widely. Incidents and occurences should be viewed as free lessons and could prevent the occurrence of more serious incidents or accidents in the future.

The Southpac International Safety Investigators course has been designed to help participants take a holistic view utilising “systems thinking” when conducting investigations.  The course will be especially valuable for those involved with the management, support and investigation and analysis of occurrences including incidents and accidents. This includes management at all levels and safety and quality assurance personnel. Course participants will learn the practical skills required to investigate and analyse operational incidents with a view to developing improvements within their organisation.