Watch What tips do you have for those embarking on the H O P journey?


Definitely, suggest start picking someplace within your organizational structure and your current existing rhythm to start. So, you don’t have to come up with a brand-new process, or meeting. So, anything you have that’s current that you can insert a few of the principles in is very helpful so it doesn’t feel like a gigantic effort.

So even if you’re doing something like a routine audit, going in an inserting a few different types of questions in that audit so when you see something that is a little bit awry or you have written down something in your report and instead of just doing that, you would go up and say, ask about operator struggle – help me understand what’s going on here, give me a little bit on how you do your job you are doing. That gets the ball rolling without too much effort.


Andrea Baker | Proudly brought to you by HOPLAB & Southpac International.

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