" ...the interest is broadening from just focusing on just accidents and being focused more on normal operations or normal work." Daniel Hummerdal | HOP Course, 2018. Watch our short video with Daniel here: youtu.be/YBO4FW24t5M
How does understanding 'normal work' show you more than problems; it allows good outcomes evolve from the workers themselves.
#normalwork #normaloperations #hop #humanandorganisationalperformance #humanandorganizationalperformance #newview #safetydifferently #toeducatetoleadtoinspire ... See MoreSee Less
"...we ought to have some ‘operational humility’. Not because our numbers are great and we're perfect. But maybe because our numbers are great we need to go ‘kick the tires’ a bit more to see if in fact we are great and there is brittleness in the system. And we almost always find that there is." Bob Edwards | January 2018 courses.
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How amazing were our presenters at HOPLAB yesterday? Here's Andy White and Amanda Murchinson having a discussion on her experiences in implementing Learning Teams, engaging workers through understanding the 'real work' and enabling workers to develop their own processes. Brilliant job Mandy! Click here to learn more about how to share, collaborate and innovate in the HOP online space: lnkd.in/g2jfgPJ
@amandamurchinson @urbanutilities @andywhite #hop #humanandorganizationalperformance #hoplab #jointhemovement ... See MoreSee Less