Tools and methods to understand how work is really done and empower meaningful change.
A key principle of HOP is a commitment to learning and improving. Listening and learning about operations provides insights for an informed leadership team to understand the real issues – which, in turn, allows for better decision making.
We guide organisations to develop and facilitate operational learning – which can be as simple as formalising existing structures around how conversations happen, or initiating significant transformational change. Learn more about our methods for operational learning below.
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