Outsourced Service Solutions
A well managed quality management system will be an aid to continual improvement of an organisation and will achieve increasing levels of customer satisfaction. To ensure organisations get the most from their quality management system, Southpac International have put together a list of value-adding outsourced services.
As ever, all our solutions can be tailored to suit individual business needs with the aim of quality improvement of the management system, greater control by management and the regular maintenance and upkeep of the system to ensure maximum benefits.
QA ‘Health-Check’ Solutions
How is your QMS working? Are you experiencing benefits from your management system? Are there procedures or processes that need to be reworked? From time to time it may be necessary to engage a third party to run through your system, compare it to the standard and ensure that the systems in place still suit your organisation and the goals you have in place. Our consultants can then put together a plan to ensure you continue to benefit from your systems.
Rather than waiting for your annual certification audit to find out where the gaps and non-conformance may be, allow us to audit your system – or even a part of your system – and put together a report that you can work through to ensure you’re ready for the next certification audit with no surprises.
Opportunity for Improvement
After an audit there are generally Opportunities for Improvement raised. Maybe you have received several opportunities for improvement from customer feedback or staff suggestions. We can work alongside you and consult on the best options for implementing these changes. Our process improvements are aimed at the continual growth of your management system.