Home/Tag:hop

What are the traits of an effective leader?

2021-12-01T10:22:25+10:00Tags: , , , , , , |

What are the traits of an effective leader? The role of the leader is changing from decision-maker to enabler. Knowing when to step in is just as important as knowing when to step back. An effective leader is too often tied to the notion of the hero – the one with the most information, the most wisdom and experience, and the one who makes all the decisions. But in our modern, complex world of work, it’s becoming increasingly impossible to operate in that way. Add to that all of the books, articles, [...]

How CHEP have adopted HOP to improve safety and performance

2023-04-14T16:04:00+10:00Tags: , , , , , , , , |

CASE STUDY How CHEP have adopted HOP to improve safety, engagement and how work is done Global supply chain company, CHEP, started implementing Human and Organisational Performance (HOP) with a pilot in Queensland in 2019. Since then, the organisation has embraced HOP and Learning Teams throughout their APAC operations, and the results have been astounding. Despite the challenges of 2020, CHEP’s focus on using the HOP principles within their facilities didn't stop – especially to ensure valuable conversations continued – and it showed in the strength of their year-on-year results. HOP [...]

Can you do Learning Teams without doing the New View?

2023-05-30T11:33:16+10:00Tags: , , , , , |

Can you do Learning Teams without doing the New View? Published by Andy Shone In recent times, we've been asked if it’s possible to do Learning Teams without necessarily doing the ‘new view’, Safety II, or HOP? It is true that, by and large, Learning Teams have been associated (thus far) with organisations that are doing, or attempting to incorporate, the new view into their organisation. Does that however mean you have to be doing the new view or Safety II, to successfully implement Learning Teams? Sadly, I have no empirical evidence, and therefore cannot be definitive in [...]

HOPLAB delivers ‘paradigm-changing’ virtual HOP training for ABB

2023-01-18T15:27:46+10:00Tags: , , , , , , |

CASE STUDY HOPLAB delivers 'paradigm-changing' HOP training for ABB Our HOP team recently delivered Human & Organisational Performance training to a cross-section of business leaders across the Asia-Pacific region of global technology leaders, ABB. HOPLAB facilitated virtual HOP training with close to 20 safety professionals from ABB, initiating the first step in a local area HOP Pilot for the global group. Operating in over 100 countries, ABB is a leading technology provider, transforming society and industry through the fields of electrification, process automation, motion and robotics. ABB sought out Southpac International [...]

SAFETY II | HOP and the Guiding Principles

2021-02-08T10:50:44+10:00Tags: , , , , , , , |

SAFETY II | HOP and the Guiding Principles We were very impressed when the team at Queensland Urban Utilities shared their infographic on how they work on implementing HOP.  The poster introduces the concepts to their teams and other stakeholders.  So far, they have been using it or investigation and conducting a large scale SME groups.  Future group work includes assurance and beyond! With thanks to Queensland Energy and especially Daniel Kopacz, the Principal Investigation and Assurance Specialist for sharing this amazing document for us all to use and benefit from. Do you have a way [...]

A Convenient Story by Andrea Baker

2021-05-19T14:00:38+10:00Tags: , , , , , , |

A Convenient Story by Andrea Baker “Well, that’s a convenient story,” the company CEO bleared at me through his watery spectacled eyes.   This man was tired.  Not “I didn’t sleep enough last night” tired; he was “I haven’t slept well in 20 years” tired.  Those eyes had seen too many cross faces in the board room, too many hours of a flickering computer screen, too many blurry digital displays reading 3AM, and now they were pointedly fixed on me. “You’re trying to prove to us that this human and…human and ope…what is it called?”  he [...]

Safety II – a facinating development in safety management and solution focus. An article by Mark McKergow

2021-02-08T10:51:23+10:00Tags: , , , , , , |

Safety II – Mark McKergowI was recently contacted by Andy Shone of Southpac, who provide training to the airline and other safety-critical industries from their base on Australia’s Gold Coast.  Andy was initially interested to discuss our work on host leadership, but in a context I hadn’t previously known – ‘Safety II’.  Some of you will know that my pre-consulting background was in the nuclear power business here in the UK, and even after moving on from there I devised and ran safety leadership courses for senior managers in the industry in the 1990s and early 2000s.  What’s [...]

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