Continuous Improvement In The Workplace
Continuous improvement is usually considered a good thing. However, when continuous improvement in one area negatively impacts another, it may not be so good. To ensure that we are always moving forward, consideration must be given to all areas of the organisation, including the environment that it operates within. This will ensure that change in one area does not negatively impact another. This is proper systems thinking.
Most of us face all kinds of improvement programs in our daily work, specifically to improve the parts. We tend to focus on improving the metrics in one area without consideration for another. It is as if those metrics are the most important in our work, but even more ignorant is focusing on them separately rather than thinking about the effects on the system as a whole. Finding deficiencies and getting rid of them is not continuous improvement. Determine what you want, not what you don’t want.