Field Insights utilise several methods to examine the performance of humans and organisations and their interactions in an operational context. The insights result from directly engaging with the key stakeholders in their varied roles – for example, the workers, supervisors, engineers, site, and senior managers. Further, the methods involve work observations, conversations and reviewing company documents.
The data is analysed using quantitative and qualitative analysis methods. For instance, statistical analysis, document analysis and thematic analysis. After that, the outcomes are presented, outlining the key findings, learnings, conclusions, and recommendations for improvement.