Supporting organisations to adopt Human & Organisational Performance

Every organisation and the people within it have extraordinary potential to thrive.

We believe the key to tapping into this potential is to cultivate environments where we can learn and improve, treat people as human, and incorporate system improvements to better support operations.

HOP Training

Our HOP Fundamentals and HOP & Learning Teams courses were the first in Australia and New Zealand, and have now grown to attract a global audience of safety professionals interested in learning the foundations of HOP.

Operational Learning

We guide organisations to develop and facilitate operational learning through a suite of tools and methods to understand how work is really done. This includes Learning Teams training and facilitation, and Field Insights coaching.

HOP Integration

HOP integration is an ongoing approach to understanding the complexity of both failure and success, along with the key focus of learning from normal work. We help organisations adopt HOP and operational learning through integration.

About HOPLAB by Southpac International


HOPLAB by Southpac International

HOPLAB by Southpac International first introduced Human & Organisational Performance (HOP) to Australia and New Zealand in 2018.

Since then, we have been working with organisations from a diverse range of industries to understand how work happens and guide decision makers to reflect, learn and grow – harnessing the potential that already exists within its people.

Through our experience, we can offer a unique perspective and an organic approach that drives more sustainable results.


“When you plant lettuce, if it does not grow well, you don’t blame the lettuce. You look for reasons it is not doing well. It may need fertilizer, or more water, or less sun. You never blame the lettuce. Yet if we have problems with our friends or family, we blame the other person. But if we know how to take care of them, they will grow well, like the lettuce.”

-Thich Nhat Hanh

Learn more about Human & Organisational Performance

The goal of the HOPLAB is to help organisations and individuals to learn and reflect

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