Learn more about HOPLAB by Southpac International Group and meet our team.

HOPLAB by Southpac International Group introduced Human & Organisational Performance (HOP) to Australia and New Zealand in 2017.

Since then, we have worked with organisations from diverse industries to understand how work happens. With this understanding, we then guide decision-makers to reflect, learn and grow – harnessing the potential within their people.

Through our experience, we can offer a unique perspective and an organic approach that drives more sustainable results.

Meet our team


Southpac International Group CEO & HOPLAB Founder

Andy is the CEO of Southpac International Group, and founder of the HOPLAB. An experienced facilitator, lead auditor, and consultant, he has led the development of innovative training and assurance programs covering Leadership, Quality, Safety and Continual Improvement, all focusing on the critical role of people. A postgraduate of the Griffith University Safety Science Innovation Lab in Brisbane, Andy is a passionate proponent of cutting-edge leadership concepts and safety science. As an experienced facilitator, he has been recognised for his dynamic delivery and focus on student engagement. Andy has overseen the development of many new courses and implemented comprehensive Human & Organisational Performance and Leadership training programs.


Director, HOP & Safety Innovation

Oliver has an extensive background in Human and Organisational Factors in the Energy Industry. He has been responsible for leading the integration of Human & Organisational Performance & Human Factors Management across several international organisations, as well as spending time as an Offshore Human Factors Specialist Inspector with the UK Health and Safety Regulator, the Health and Safety Executive. Oliver holds a master’s degree in engineering psychology and ergonomics and is a Chartered Human Factors Specialist and Ergonomist with the UK Chartered Institute of Ergonomics and Human Factors. Outside of work, Oliver enjoys taking his boys skating, and has been known to kick around on two and four wheels himself.


HOP & Human Factors Specialist

Becky joined the HOPLAB team from the UK, where she was a Senior Human Factors Specialist for the UK’s leading air traffic control services provider. She has a master’s degree in psychology and has taught and delivered extensive training programs centred around safety and human performance, including one-to-one and group resilience and human performance coaching. Becky has developed a passion for human-centred system design, optimising human performance, and coaching & mentoring throughout her career. Since joining the HOPLAB, Becky has travelled all over Australia, New Zealand and the globe supporting clients to adopt HOP and Operational Learning, so much so that her friends think she may actually be an international spy.


HOP & Safety Innovation Specialist

Tim is an accomplished Workplace Health and Safety professional with over 10 years of experience developing, implementing, and managing health and safety systems across the mining and construction industries. He has successfully integrated HSE systems and people-centric safety engagement programs, including Human & Organisational Performance. Tim is highly skilled in translating and delivering training to diverse audiences, effectively leading capacity building initiatives whilst demonstrating strong communication and influencing skills to inspire, motivate, and mentor others. He is now channelling his passion facilitating the delivery of HOP and Operational Learning to likeminded HSE professionals.

We’re focused on the work, and ways to improve it.

Every organisation and the people within it have extraordinary potential to thrive. We believe the key to tapping into this potential is to cultivate environments where we can learn and improve. That is to say, treat people as human and incorporate system improvements to better support operations.

Here’s how we do it.

Exploring perspectives and beliefs

No matter what size, status or sector, every organisation has blind spots and unexamined beliefs. Holding up a mirror to consider and critique these provides an opportunity to explore personal and organisational values. We guide you to reflect, learn and grow.

Facilitating learning and insights

The modern workplace is complex, and we rely on the adaptability of our people to make things go well. Listening and learning about operations provides insights for an informed leadership team. In turn, having an understanding of the real issues allows for better decision making. The knowledge and expertise exists within your people – we help you to harness its potential.

Creating engaging spaces

Trust is hard. However, creating the conditions for your people to contribute and feel valued can have a profound, positive impact. We support you to cultivate conditions that allow trust and collaboration to emerge.

Laying foundations to build confidence and capacity

Every organisation is unique. That means a tailored approach is needed to build on existing strengths, tapping into the excellence you already have. By tactfully considering what you need, we empower you to make ingrained and sustained improvements.

Translating theory to application

We are translators of theory, distilling and communicating complex ideas into clear actions. We bring thought leaders and practitioners together, connecting you to the ideas and concepts that will help your organisation improve.

The goal of the HOPLAB is to help organisations and individuals to learn and reflect

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