About Andrea Baker
Human & Organisational Performance (HOP) Consultant
I started my Human and Organizational Performance journey while working for one of the largest multinational industrial companies in the world. As an environmental health and safety leader of manufacturing, assembly and distribution facilities, I struggled through the complexity of adopting HOP principles from the ground up. Each location, each leader, each learning team required some knowledge, a lot of patience, clever planning (and sometimes a bit of luck). Getting buy-in around HOP principles was both my greatest challenge and greatest reward.
In 2014, I was named the HOP leader for one of the company sectors and started to tackle how to position HOP as a culture change for the sector, how to give our movement a foothold. I taught HOP Fundamentals and Learning Teams around the US and helped develop and implement strategies to anchor the concepts in existing operating rhythms. I began extrapolating these strategies to a larger scale, and in 2015 I became the HOP Senior Expert for the company’s 300+ multi-sector locations in Europe. The idea of teaching cross culturally was initially terrifying, but despite cultural differences, HOP principles resonated everywhere I spoke. This realization furthered my resolution to not only spread the movement, but to help the industrial community develop HOP culture change strategies, to help embed HOP principles into industrial day-to-day activities, to help make HOP the new norm.