Our Approach to Management Systems Consulting

Our Approach to Management Systems Consulting

Southpac International offers a truly unique approach management systems consulting and the implementation of quality, safety and environmental systems. Inspired by our work in Human & Organisational Performance and Safety Differently, we have perfected our approach of working collaboratively with both the front-line and senior leadership to truly understand various unique operational requirements. The systems we create consider and benefit all key stakeholders; both internal and external, which enables and promotes business success.

Our consultants have worked globally among a range of industries including construction, aerospace, oil & gas, mining, manufacturing and many more. We have the skills and experience necessary to work with almost any organisation and enable positive changes in the workplace.

Does your organisation want to formalise a management system or streamline and improve an existing management system?
Do you feel over burdened with paper-work and bureaucratic process?
Do you wish that your management systems supported genuine learning and improvement?
Are you and your people tired of box-ticking but don’t know what paperwork to cull?
Is your company considering Certification to ISO 9001, ISO45001, ISO 14001 but scared of the potentially onerous requirements?
Are you looking to integrate existing systems or add additional third party certifications?
Is your current Safety, Quality or Environmental department overstretched?
Has your current management system failed to bring the business benefits you hoped for?

If your answer to any of the above questions is a resounding yes, or if you just have some doubts and further questions, we encourage you to get in touch for an obligation-free chat with one of our consultants; no salespeople or BDMs, just professionals who are passionate about helping your business implement and maintain systems that work. We take a practical approach to help create the most lean and effective management systems that are not only compliant but, more importantly, add value and enable success for your organisation.

Our Approach

Our detailed approach to management systems consulting is outlined below. We don’t offer ‘one size fits all’ or ‘off the shelf’ solutions but we work closely with each organisation to address the specific operational needs and challenges to develop formalised management systems, fit for purpose and operational context.

Initial Contact

Make contact with our team to setup a meeting to discuss your initial requirements. Our knowledgable team will work with you to establish;

  • Your project objectives and current challenges
  • Funding and grant options potentially open to you
  • Potential technology integrations

Assess

Our management systems consulting team will work with you to establish;

  • An understanding of the organisational strategic direction
  • The current state of your management systems (compliance and effectiveness)
  • Current strategic and operational challenges
  • Existing technology, tools and methods already working well

Develop

Informed by the data gathered at the assessment stage we work collaboratively with you and your people to develop an implementation plan. This can range from whole of system development to more specific process improvement projects.

A typical management systems consulting project will involve development of key system and processes and supporting documentation across four key areas;

    • Leadership
    • Operations
    • Support
    • Assurance

Train

Our team includes world-class trainers and coaches who will tailor and deliver engaging training sessions to ensure all key personnel are informed and suitably skilled. Training can involve a combination of;

  • On the job training and coaching
  • Introductory and awareness level training
  • Formal courses and technical training (e.g. Auditor, Investigator training)

Review & Improve

A full system review will be conducted and the appropriate assurance and improvement processes initiated. Our knowledgeable team will work with you to establish;

  • Full system review
  • Instigating internal audit and associated assurance processes
  • Providing the tools and knowledge to ensure effective learning and improvement is sustained
  • Ensuring that you are prepared for you Certification Audit (as required)

Ongoing Support

Once the project is complete and certification attained (where applicable) we ensure you are not alone. Your consultant, and the rest of our team, will remain available to you as needed and to ensure your systems continue to develop and improve. We can continue to work with you more closely to offer ongoing support such as:

  • Internal audits, reviews and assurance activities
  • Ad hoc improvement projects
  • Change management
  • Standards transitions and regulatory compliance activities

Integrated Management Systems

Work with Southpac to implement effective and modern systems including Integrated Management Systems. We can integrate and improve your existing management system documentation and processes.

If you have a formalised management system in place you are already part of the way to having an integrated management system. With many of the different standards requirements aligning, it can be a  beneficial exercise to integrate Quality, Safety and Environment into one integrated system and be compliant with the standards most commonly requested by tenderers, large organisations and government.

More and more organisations are integrating their existing management systems or deciding to implement integrated management systems in order to control their risk and to improve efficiency. It makes sense to undertake the assessment of all management system requirements with an integrated approach. Southpac International have the capabilities to consult and implement the requirements of ISO 9001:2015, ISO14001:2015 and AS/NZS4801 – Quality Management, Environmental Management and WHS Management Systems. You may require one, two or all three and Southpac can work to develop systems that address the specific needs of your organisation and industry. You may wish to only be certified for one standard but address the other two within your documentation and that is fine too, we ensure all our solutions work for the most effective management of your organisation.

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